We received a call recently from a manufacturer with 80 sales reps that was being diversified from its parent company. Their challenge was that they had to remove all of their current and historical data and reports from the parent Dynamics CRM, keep emails connected to CRM, and upgrade CRM to the newer version to leverage the mobile connectivity, all while keeping their sales team selling. In addition, all of this activity was under an aggressive diversification time frame that had overloaded the manufacturer’s IT team.
InfoGrow stepped in with a fully engaged plan and brought up the manufacturer’s current CRM version in our data center. Our data migration plan kept the sales team live with no downtime. They barely noticed that their CRM had been moved. The client dropped me an email commenting that was a pleasure working with our team and that “it is a breath of fresh air to work with a partner who seems to understand our needs, responds timely, and provides support”.
Working with another happy client, we are now focused on improving the user acceptance of CRM while streamlining sales and marketing processes.
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